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Covid-Safe Plan


The Australian Turf Club is a COVID Safe registered venue and has provided their approved Covid-safe event information guide

We have been working hard on event protocols to ensure that everyone has a great time and stays safe whilst they do it. The health and safety of our visitors, talent, clients and staff is always our greatest priority. With that in mind we will be taking a number or precautions in accordance with public health and safety advice.




  • Reconfigured COVID Safe boutique cabaret seating with tables set 1.5m distance apart

  • Doors open 30 minutes ahead of show to minimise queuing and encourage delegates to be seated

  • Revised queuing systems and social distancing markers in place at 1.5m distance apart

  • Reduced capacities in line with the latest government regulations



  & Sanitising


  • Hand sanitisers throughout the venue

  • Additional cleaning, regular disinfecting of high touch areas

  • Deep cleaning pre- and post-event including sanitisation fogging of the venue after events

  • All microphones will be used by single artists and sanitised after each performance




  • Contact free payment methods – no cash handling

  • Digital Mobile Ticketing only – no physical tickets

  • Multiple service points

  • Barcode generated name badges with self serve lanyards



  you Safe

  • Confidential contact tracing – collecting and cross checking of patron details

  • Attendees may be asked to sign a Covid-19 travel and health document before entering the premises


Covid-Safe Plan


  • Stay home if you are feeling unwell or required to self-isolate

  • Follow direction from our staff, security and signage during your visit

  • Maintain physical distance from patrons not in your group

  • Remain seated unless using the amenities or service areas

  • Leave the venue in a quiet and orderly manner ensuring you do not mingle or congregate outside the venue

  • Wash your hands regularly

  • Download the COVID-Safe App

Conditions of entry:


Patrons displaying signs of COVID-19 symptoms will be denied entry. Stay home if you have been feeling unwell, showing symptoms of COVID-19 or been in contact with someone who has felt unwell at any point in the past 2 weeks. All patrons will be temperature checked on entry.


To gain access to the venue you must provide your name, email and or mobile number; this will be collected at time of ticket purchase and cross-checked upon entry to the venue. ID checks may be conducted to ensure information matches ticket purchase data as required


By attending RESET Live you acknowledge your role in helping to successfully carry out the COVID-19 Safety plan.

Additional precautions and regulations will be developed on a venue by venue basis in consultation with the venue owner, including;

  • Overflow/wet weather option

  • Max capacity per area

  • Entry + Exit Strategy

  • Dining locations and processes dependant on weather and final numbers

 External Bump in requirements:

  • ALL staff must be signed in upon entry and must provide full name, company, contact number or email address

  • There is a QR Code available for all check ins

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